Responsible Gaming at 7cbd — Play Smart, Stay in Control

1. What Is Responsible Gaming?

Responsible gaming means approaching gambling as a form of entertainment within clearly defined personal boundaries. It means setting budgets you are comfortable losing, playing for fun rather than chasing losses, and knowing when to stop. At 7cbd, we actively support every Bangladesh player in maintaining a healthy relationship with gambling by providing practical tools, transparent information, and a support team available around the clock.

Gambling involves real money and real risk. Even when enjoyed responsibly, it is possible to lose funds you have deposited. 7cbd never guarantees winnings, and we actively encourage all players to treat gambling as leisure spending — not as a way to generate income or resolve financial difficulties. If at any point gambling stops being fun, 7cbd's responsible gaming features are here to help you regain control immediately.

2. Age Restriction — 21+ Only

7cbd takes its under-age gambling prevention obligations seriously. During the registration process, all players must confirm they are aged 21 or above. 7cbd's verification team reviews accounts and may request supporting identity documents including National ID cards or passport copies. Where an account is found to belong to a player under 21, it will be immediately suspended and all funds returned to the payment method used for deposits. If you believe a minor may be using the 7cbd platform, please contact our support team immediately via live chat.

3. Responsible Gaming Tools at 7cbd

7cbd provides a full suite of responsible gaming tools to help you manage your activity on the platform. All tools are accessible by contacting our support team via live chat. There is no charge to use any of these features.

4. How to Set Limits on 7cbd

Requesting a responsible gaming tool on 7cbd is straightforward. Follow these steps to set up any limit or take a break from the platform.

1. 1
   Open Live Chat Log in to your 7cbd account and open the live chat support widget, available 24/7 from any page on the platform.
2. 2
   State Your Request Tell the support agent which tool you want to activate — for example: "I would like to set a weekly deposit limit of ৳5,000" or "I want a 7-day cool-off period."
3. 3
   Confirm Identity The support agent will verify your identity using the details on your registered account before applying any limit or exclusion.
4. 4
   Limit Applied Deposit limits take effect immediately. Cool-off periods and self-exclusion are enforced as soon as the request is confirmed. You will receive a notification confirming the change.

5. Self-Exclusion in Detail

Self-exclusion is a voluntary agreement between you and 7cbd that prevents you from accessing and gambling on the platform for a defined period. It is the most comprehensive tool available for players who feel their gambling has become problematic or is at risk of doing so. Once self-exclusion is active, 7cbd will block access to your account, suppress all promotional communications, and take reasonable steps to prevent you from creating a new account during the exclusion period.

7cbd offers self-exclusion periods of 3 months, 6 months, 12 months, and permanent exclusion. During the self-exclusion period, any withdrawable balance in your account at the time of exclusion will remain accessible for withdrawal through our support team. Deposit limits and session limits placed before a self-exclusion request cannot override the exclusion — the self-exclusion takes full precedence.

6. Warning Signs of Problem Gambling

Gambling can occasionally develop into a compulsive behaviour that is difficult to control. Recognising the early warning signs is the first step towards getting the right support. Be honest with yourself about whether any of the following apply to you or someone you know.

• ⚠️Gambling with money needed for essential expenses such as rent, food, utilities, or family commitments.
• ⚠️Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
• ⚠️Feeling anxious, irritable, or restless when not gambling or when trying to reduce how much you gamble.
• ⚠️Hiding gambling activity from family members or close friends, or lying about the amount of money spent on gambling.
• ⚠️Borrowing money or selling possessions specifically to fund gambling.
• ⚠️Gambling interfering with work, study, sleep, or important personal relationships.

If two or more of the above apply to you right now, we strongly encourage you to reach out to our support team or use the self-exclusion tool immediately. Seeking help early makes a significant difference. You are not alone — 7cbd is here to support you.

7. Tips for Playing Responsibly

The following habits help keep gambling enjoyable and within safe limits. Building these practices into your routine from the start makes responsible gaming easier to maintain over time.

8. Getting Help — Contact 7cbd Support

If gambling has stopped being enjoyable and you are finding it difficult to stop, please reach out to 7cbd immediately. Our support team is trained to handle responsible gaming requests with complete confidentiality and without judgement. We will work with you to apply whatever tools are appropriate for your situation — whether that is a short cool-off, a deposit limit, or full self-exclusion.