7cbd Privacy Policy — How We Handle Your Personal Data
This policy explains what data 7cbd collects from Bangladesh players, how it is used, who it may be shared with, and what rights you have over your personal information.
1. Introduction
7cbd ("the Platform", "we", "us") is committed to protecting the privacy of everyone who uses our platform at https://7cbd.club. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 7cbd. Please read this policy carefully before registering an account or using the 7cbd platform.
By creating a 7cbd account and using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. This policy applies to all users of the 7cbd platform, including registered players, prospective players browsing the site, and anyone who contacts 7cbd support.
2. What Data We Collect
7cbd collects different categories of personal data depending on how you interact with the platform. The main categories are set out below.
Identity Data
Full name, date of birth, national ID or passport details collected during KYC verification.
Contact Data
Mobile phone number, email address, and city or district of residence provided at registration.
Payment Data
bKash, Nagad, or Rocket account numbers used for deposits and withdrawals. Full payment credentials are not stored by 7cbd.
Gaming Activity
Bet history, game sessions, win and loss records, bonus usage, and wagering activity on the 7cbd platform.
Technical Data
IP address, device type, browser type, operating system, and session timestamps collected automatically when you access the platform.
Support Data
Records of communications with the 7cbd support team, including live chat transcripts and any documents you provide during a support interaction.
3. How We Use Your Data
7cbd uses the personal data we collect for the following purposes. We will not use your data for any purpose not listed here without first obtaining your consent or having another valid legal basis to do so.
Account Management
To create and maintain your 7cbd account, verify your identity, process deposits and withdrawals, and administer your use of the platform including bonus and promotion eligibility.
Legal and Regulatory Compliance
To fulfil KYC and anti-money-laundering obligations, detect and prevent fraud, respond to lawful requests from authorities, and maintain records required under applicable law.
Platform Improvement
To analyse usage patterns, diagnose technical issues, and improve the performance, security, and user experience of the 7cbd platform for all Bangladesh players.
Marketing Communications
To send you promotional offers, bonus notifications, and platform updates where you have opted in to receive such communications. You may opt out of marketing at any time by contacting 7cbd support via live chat.
4. Legal Basis for Processing
7cbd processes your personal data on the following legal bases, depending on the nature of the processing activity.
Contractual Necessity
Processing of identity, contact, payment, and gaming activity data is necessary to provide the 7cbd service you have signed up for. Without this data, we cannot operate your account, accept deposits, or pay out winnings.
Legal Obligation
Certain processing activities — including KYC identity verification, transaction monitoring, and fraud detection — are required by applicable laws and regulatory obligations. This processing cannot be avoided or refused.
Legitimate Interest
Technical data and platform usage analytics are processed on the basis of 7cbd's legitimate interest in operating a secure, stable, and improved service. We balance this interest against your privacy rights before relying on this basis.
5. Sharing Your Data
7cbd does not sell your personal data to any third party. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.
Service Providers
7cbd works with third-party service providers who assist in delivering the platform — including payment processors (bKash, Nagad, Rocket), game content providers (Pragmatic Play, Evolution Gaming, Ezugi, Spribe), KYC verification partners, and hosting and infrastructure providers. These providers process your data on our behalf and are contractually bound to handle it securely and only for the purposes we specify.
Legal and Regulatory Authorities
Where required by law, 7cbd may disclose personal data to government bodies, law enforcement agencies, financial intelligence units, or courts in response to lawful requests. We will not disclose more data than is required to satisfy the legal request.
Business Transfers
In the event of a merger, acquisition, or sale of assets involving 7cbd, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users before any such transfer takes place and ensure appropriate data protections remain in force.
6. Cookies and Tracking Technologies
The 7cbd platform uses cookies and similar technologies to support platform functionality, remember your preferences, and analyse usage patterns. The types of cookies we use are described below.
Cookie Types Used by 7cbd
- Essential cookies — required for the platform to function. These include session authentication tokens and security cookies. You cannot opt out of these while using the platform.
- Preference cookies — store your language settings, display preferences, and game lobby layout choices so your settings persist between sessions.
- Analytics cookies — collect anonymised information about how users navigate the platform, which pages receive the most visits, and where technical errors occur. This data is aggregated and cannot be used to identify you individually.
- Security cookies — used to detect unusual login patterns, protect against session hijacking, and identify potentially fraudulent activity. These are strictly necessary for platform security.
Most mobile browsers allow you to control cookies through their settings. Disabling essential cookies will prevent the 7cbd platform from functioning correctly. Disabling preference or analytics cookies will not prevent you from accessing the platform but may affect your experience.
7. Data Security
7cbd takes data security seriously and implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.
Technical Safeguards
All data transmitted between your device and 7cbd is protected by SSL (Secure Sockets Layer) encryption. Account passwords are stored in hashed form and are never visible to 7cbd staff. Payment data is handled by certified payment processors and is not stored in plain text on 7cbd servers.
Access Controls
Access to personal data within 7cbd is restricted to staff members who require it to perform their duties. All staff with access to personal data are subject to confidentiality obligations. 7cbd conducts regular internal reviews of data access permissions to prevent unnecessary exposure of player information.
8. Data Retention
7cbd retains your personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Account data including identity documents, transaction records, and gaming history is typically retained for a minimum of five years following account closure to satisfy anti-money-laundering and financial record-keeping requirements.
When data is no longer required for any of the purposes described in this policy, 7cbd will securely delete or anonymise it. You may request early deletion of your data subject to legal retention obligations — see Section 9 for details of your data rights.
9. Your Data Rights
As a user of the 7cbd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by email at [email protected].
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Right of Access You may request a copy of the personal data 7cbd holds about you at any time. We will respond to verified access requests within a reasonable timeframe.
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Right to Rectification If any personal data 7cbd holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. Identity data corrections may require supporting documentation.
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Right to Erasure You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to legal retention obligations — data required for anti-money-laundering or fraud investigation purposes cannot be deleted on request.
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Right to Restrict Processing You may request that 7cbd restricts the processing of your personal data in certain circumstances, for example while a dispute about data accuracy is being resolved or where you object to processing based on legitimate interests.
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Right to Data Portability Where processing is carried out by automated means based on your consent or a contract, you have the right to receive a copy of your personal data in a structured, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
7cbd will acknowledge all data rights requests within 5 business days and will aim to fulfil them within 30 days. Where a request cannot be fulfilled due to legal obligations, we will explain the reason in writing.
10. Minors and Under-21 Users
The 7cbd platform is strictly intended for adults aged 21 and above. 7cbd does not knowingly collect or process personal data from any individual under the age of 21. If you are a parent or guardian and believe that a minor has provided personal data to 7cbd or created an account, please contact us immediately via live chat so that we can take appropriate action, including deleting the data and closing the account.
11. Third-Party Services and Links
The 7cbd platform integrates third-party game content, analytics tools, and payment processors. While 7cbd carefully selects its service partners, each third-party provider operates under its own privacy policy and data practices, which 7cbd does not control. Players are encouraged to review the privacy policies of any third-party provider whose services they use in connection with the 7cbd platform, including bKash, Nagad, Rocket, Pragmatic Play, and Evolution Gaming.
12. Changes to This Privacy Policy
7cbd reserves the right to update or amend this Privacy Policy at any time. When changes are made, the "Last updated" date at the top of this page will be revised. We will notify registered players of any material changes to this policy via the contact details associated with their account before those changes take effect.
Your continued use of the 7cbd platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you should stop using the platform and may contact support to request account closure.
13. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a data-related concern, please contact the 7cbd support team. Support is available 24/7 via live chat on the platform. For written enquiries, you may also use the email address below. Please note this address is shown as plain text only and is not a clickable link.
Email Support
For written data enquiries, contact us at: [email protected]
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